Refund & Return Policy
Lovelyqueens Extensions customer satisfaction is our top priority. If you're not completely satisfied with your purchase of our Hair Wax Stick, we're here to help.
Returns
You may return unopened and unused products within 3 days of the purchase date for a full refund or exchange. Please ensure the product packaging is intact and in its original condition.
Refunds
Once we receive and inspect the returned item, we will process your refund within 7-10 business days. The refund will be issued to the original payment method. Please note that shipping costs are non-refundable unless the return is due to our error.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 3 days of receipt with photos of the issue. We will work with you to resolve the problem promptly, including offering a replacement or full refund.
How to Return
To initiate a return, please contact our customer service at [contact email/phone number] with your order details. We will provide you with instructions and the return shipping address.
Note:
- Returned items must be unused, unopened, and in original packaging.
- Refunds will not be issued for used or opened products unless they are defective or damaged.
Thank you for choosing LovelyQueens Extensions! If you have any questions about our return policy, please don’t hesitate to reach out